Creating a Culture of Outstanding Care
At Lowell General Hospital and Circle Health, we talk a lot about our mission – Patients First in Everything We Do. It is more than words; it is a deeply embedded culture that guides every decision, on good days and the most challenging ones.
That culture of providing the best possible care for our community has deep roots that were seeded and fostered by those who came before us. It is with that in mind that I want to acknowledge the impacts of three individuals who we lost in a short amount of time this fall.
Gil Campbell, Dr. David Pickul and Dr. Roy Maletz were men who took different paths, but who shared a passion for making this community a healthier, better place to live for all of us.
Whether it was Gil Campbell’s leadership and philanthropy, or Dr. Pickul’s and Dr. Maletz’s dedication to caregiving, they set the standard of care beyond what you would expect from a community hospital, and we continue to follow the trail that they blazed.
So when an unprecedented public health crisis arrived, despite all of the challenges it presented to our staff and operations, as an organization we did not recoil. We stepped forward for our patients, because that’s who we are.
Critically ill patients were cared for in the state-of-the-art Gil and Marilyn Campbell ICU. Our care teams innovated at the bedside. Our operations and clinical teams maintained a safe, healing environment in our hospital and set up a field hospital in a college gymnasium – twice. And when we saw a need for vaccine in the region, we set up a vaccination site that delivered more than 140,000 doses.
This kind of commitment carries over to the care and services we provide every single day, and has for a very long time.
I hope you will take some time to look through the Spring 2022 edition of Lowell General Hospital's For Your Health magazine, which will give you a closer look at the incredible care we deliver to our patients, at every stage of life.
Just as those who came before us, we believe you deserve the best possible care, close to home. When you or a loved one needs us, I invite you to find out what patient-centered care is all about.