CEO Corner - Autumn 2020

Autumn 2020

Through Struggle, We Become Stronger

Since the COVID-19 pandemic arrived in the Merrimack Valley in February, our world has changed before our eyes. This pandemic has tested our hospital like never before, and the work of our physicians, nurses and staff to get us through has been nothing short of heroic.

Facing one of the worst outbreaks in the state, these professionals stepped up to the front lines and didn’t just care for our patients, but also innovated new best practices, took on new roles and transformed care spaces. And when we were ready to welcome back patients for elective and non-urgent services, they took every step to ensure you can get the care you need safely and with confidence.

This kind of response is not something you can practice. It comes from our commitment to our mission to put Patients First in Everything We Do, words that guides every decision we make.

It is also a result of a sustained culture of excellence, which allows us to become one of just 2% of hospitals in the country to have earned the gold standard Magnet Recognition for Nursing Excellence three consecutive times.

We also could not have done this without you. Our community has lifted us up since the pandemic began, and when we asked for your support with our recent Help Us Heal campaign, you raised more than $1 million. The pandemic isn’t over, but through struggle comes strength, and we know there is no challenge we can’t handle together.

On your first visit back to one of our campuses, clinics or urgent care centers, you will see things look and feel a little different. Please know that we are still here for you, offering the same outstanding care you’ve come to expect from Circle Health and Lowell General Hospital, in the safest and most effective ways possible.