Online and phone scheduling have been suspended, even with a physician referral.
IMPORTANT NOTICE REGARDING WAIT TIMES
- Due to extremely high volumes of patients awaiting COVID-19 testing and care, wait times may be longer than usual.
- You will first check in and then be called back to register.
- Patients with COVID-19 symptoms are instructed to wait in their vehicles. There may be many patients ahead of you, even if the waiting room does not appear busy.
- We follow all cleaning and sanitation guidelines put forth by the CDC, which requires extra time for exam room preparation.
- If you are here for a COVID test, please allow about 2 hours for your appointment to allow for processing time of your test and clinical evaluation.
To Get a COVID-19 Test:
Due to the increased need for testing in the community, all patients with physician orders for pre-op COVID-19 testing, or patients referred for testing by their provider (due to symptoms or for travel) will go to the Saab Building Pre-Procedure COVID-19 Testing Center at the Lowell General Saints Campus. Patients MUST HAVE an order from their surgeon or primary care physician and call Central Scheduling at 978-937-6023 to make an appointment. Learn more.
For other testing needs, a provider (MD or PA/NP) visit at one of our four Urgent Care locations is REQUIRED in order to have a COVID test due to exposure or symptoms. A provider visit is not required for travel purposes. Testing is available on a walk-in basis.
COVID-19 Testing - Frequently Asked Questions
If you are symptomatic, you will be seen by a provider and will have a rapid test so your results will be available before you leave.
Results take about a half hour to process so plan on about 2 hours for your registration, test, results processing, and provider visit. If you do not need to wait for your test results and see a provider, please do NOT call the Urgent Care office to check results. If your results come back positive, we will contact you as soon as we receive your results.
We do not contact you if your results are negative. Test results will be posted to your Patient Portal. Results are usually received within 24 hours.
We have a walk-in testing open 7 days a week at any of our four Urgent Care Locations. You do not need an appointment for testing and can simply walk-in.
Patients with physician orders for pre-op COVID-19 testing, or patients referred for testing by their provider (due to symptoms or for travel) will be directed to the Saab Building Pre-Procedure COVDI-19 Testing Center at the Lowell General Hospital Saints Campus.
At this time we will test all inpatients for COVID-19 upon admission regardless of vaccination status.
We offer walk-in COVID-19 testing for out-of-state travel requirements. We are now able to bill insurance for elective testing such as travel, and a physician order is NOT REQUIRED for this service.
The PCR test, done by nasal swab. The PCR test detects viral RNA, which will be present in the body before antibodies form or symptoms of the disease are present. PCR tests can tell whether or not someone has the virus very early on.
Covid-19 testing is available as a walk-in service at all four of our Urgent Care locations. See Locations & Hours.
Patients with physician orders for pre-op COVID-19 testing, or patients referred for testing by their provider (due to symptoms or for travel) will be directed to the Saab Building Pre-Procedure COVID-19 Testing Center at the Lowell General Hospital Saints Campus.
Yes, we do provide testing for children. We do not test children under 3 months of age.
Contact your primary care physician to determine if testing is appropriate or you can walk-in to any of our Urgent Care locations. You will see an urgent care provider who will determine if testing is warranted. If you have symptoms, you may receive a rapid test so results will be available to you before leaving urgent care. Please note that rapid test results are not available after 7pm.
No we do not offer antibody testing.
Testing for Travel Requirements
We offer COVID-19 testing for out-of-state travel requirements. We can bill insurance for elective testing including travel.
Check out the latest CDC COVID-19 Travel Information for state, local, tribal and territorial government restrictions, as well as travel recommendations by destination, before traveling.
Patients do not need an appointment for testing and can simply walk-in at any of our four urgent care locations.
- Circle Health Urgent Care - Billerica - 978-323-2850
- Circle Health Urgent Care - Dracut - 978-459-2273
- Circle Health Urgent Care - Tewksbury - 978-323-5945
- Circle Health Urgent Care - Westford - 978-323-0302